If your mouse is not working after following the steps above, additional troubleshooting may be required. USB legacy support allows the mouse to work in legacy mode, for example, DOS. If the mouse connects via USB, make sure USB is enabled and, if available, also ensure the USB legacy support is enabled. If you're using a serial mouse and it's not detected, verify the serial ports or COM ports are enabled and assigned correctly in BIOS. How to enter and exit the BIOS or CMOS setup.If you have a newer computer, this section can be skipped. If using an older computer (2005 or earlier) with a serial or USB mouse, it may be necessary to configure the ports in the BIOS setup. If you're having problems connecting a serial mouse because the computer has no serial port or the port is not working, consider using a serial to USB adapter. If successful, the mouse connects to the computer.When the Bluetooth utility finds the Bluetooth mouse, select the mouse in the Bluetooth device list and click the Pair button.Check the Bluetooth utility to see if it detects the Bluetooth mouse. Turn on the mouse if it has an On/Off switch.The Bluetooth utility, if enabled, is in the notification area, with an icon that looks like the Bluetooth symbol. Open the Bluetooth utility on your computer and make sure Bluetooth is enabled.To connect a Bluetooth mouse to your computer, follow the steps below. The computer must have built-in Bluetooth or have a Bluetooth adapter connected to it. Connecting a Bluetooth mouseĪ Bluetooth mouse connects to a computer wirelessly using a Bluetooth signal. If the mouse is not functioning, see our mouse troubleshooting section. If you want to change how any special buttons work on your mouse, additional software may need to be installed. If you are using a USB port hub, connect the mouse cable to that.Īfter the mouse is connected, the computer should automatically install the drivers and provide basic functionality. Connecting a wired USB mouseĬonnect the USB cable coming from the mouse to one of the USB ports (shown right) on the back or side of your computer.
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